Aadhaar FAQs

Aadhaar FAQs

Where multiple address proofs are available for a resident (eg. present and native), which proof would UIDAI accept, and where will it send Aadhaar Letter?keyboard_arrow_up

The UIDAI asks the resident to confirm the addresses (from the multiple address proof) on which he/ she wants his/ her Aadhaar letter to be delivered. Based on resident’s choice, UIDAI captures the detail as per supporting documents.

What is the option if the address indicated on the PoA document appears to be inadequate for postal delivery? Can additional information from the residents be accepted?keyboard_arrow_up
Yes. The resident may be allowed to add minor fields such as House No., Lane No., Street Name, correcting typographic errors, minor changes/ corrections to pin code etc. to the address listed in the PoA document as long as these additions/modifications do not alter the base address mentioned in the PoA document. If the changes requested are substantial and change the base address that is listed in the PoA, the resident will require to provide an alternate PoA or enrol through an Introducer.
Whether UIDAI has defined process to be followed for Family enrolments?keyboard_arrow_up

Yes. Head of the Family should invariably bring the original POI/POA for verification and only those family members can be Enroled based on the family entitlement document, whose names & other details are recorded on it. For family enrolments it is desirable that the family should come together for enrolment as far as possible. In case all the members cannot make it on the same day then the head of family should invariably accompany the family member whenever he/she comes for the enrolment.

Whether the Ration card NEREGA Card etc can be accepted as Valid Proof of Identity/Address for the family members listed in the document in case they do not have separate PoI or PoA document?keyboard_arrow_up
Yes. The family entitlement documents is accepted as proof of Identity/Address for family enrolments as long as the head of the family whose photograph appears on the documents presents and verifies the identity and address of the family members and the Registrar authorized verifier countersigns the copy of the document as proof of acknowledgement.
What are Resident’s responsibilities in ensuring that his/her enrolment does not get rejected?keyboard_arrow_up
Resident must review his/her details in English as well as in local language by looking at the resident screen available in front of him/her. Ensure that Name, Gender, DoB, Address etc. are correct. Also to ensure that no titles/ salutations like Mr./ Mrs./ Col./ Dr. etc. are prefixed or suffixed to the name. It is recommended to provide full name instead of initials for e.g. B.K Sharma should be written as Brij Kumar Sharma. Review that photograph captured by the operator is correct and recognizable.
I don’t have required documents for enrolment of Aadhaar, can I still enroll?keyboard_arrow_up
Yes, even if someone in a family does not have required documents, the resident can still enrol if his/her name exists in family entitlement document. In this case the Head of Family in entitlement document needs to be Enroled first with valid PoI & PoA document and then other family members can enrol based on EID/Aadhaar number of head of family. UIDAI accepts 8 document types as Proof of Relationship (PoR). View the list of supporting documents.
I have received SMS on my mobile that my Aadhaar is rejected, what should I do?keyboard_arrow_up
Aadhaar generation involves various quality checks therefore there are chances that your Aadhaar gets rejected due to quality or any other technical reason. So if you have received SMS that your Aadhaar has been rejected, it is recommended to re-enrol yourself.
I have Enroled for Aadhaar multiple times but have not received my Aadhaar letter. What should I do in this case?keyboard_arrow_up
There are chances that your Aadhaar has been generated but you have not received Aadhaar letter by post. In this case, it is recommended to get your Aadhaar status checked, for all your EIDs, by clicking on “Check Aadhaar Status” or https://resident.uidai.gov.in/check-aadhaar or by visiting nearest Permanent Aadhaar Enrolment centre.
I have lost my Enrolment ID slip/ Aadhaar letter, is there any way of finding the same?keyboard_arrow_up
Yes, In case your mobile number is registered in Aadhaar, you can find your Enrolment number (EID) or Aadhaar (UID) by clicking on “Retrieve Lost UID/EID” tab under Section Aadhaar enrolment on uidai.gov.in website or https://resident.uidai.gov.in/lost-uideid. Select EID/UID you want to retrieve and then enter your name and mobile number (as registered during Aadhaar enrolment). You will receive your EID/ Aadhaar number delivered on your email/ mobile number.In case your mobile number is not registered in Aadhaar, you have to visit nearest Permanent Aadhaar Enrolment centre.

Does the online downloaded Aadhaar letter have same validity as that of original?keyboard_arrow_up
Yes, online downloaded e-Aadhaar letter has the same validity as that of original.
Can I get my Aadhaar letter downloaded online after it is generated?keyboard_arrow_up
Yes, once your Aadhaar is generated, you can always download e-Aadhaar letter by clicking on “Download Aadhaar” under Aadhaar Enrolment section on uidai.gov.in website.
How will I come to know that my Aadhaar has been generated?keyboard_arrow_up
Once the Aadhaar gets generated, you receive an SMS on the registered mobile number. You can also check status of Aadhaar by clicking on “Check Aadhaar Status” or https://resident.uidai.gov.in/check-aadhaar.
How much time it takes to get my Aadhaar generated after the enrolment?keyboard_arrow_up
It takes up to 90 days for Aadhaar generation from the date of enrolment.
Is there any age limit for Aadhaar enrolment?keyboard_arrow_up
No, there is no age limit defined for Aadhaar Enrolment. Even a new born baby can also get Enroled for Aadhaar.
Is it mandatory to provide mobile number or email for Aadhaar enrolment?keyboard_arrow_up
No, it is not mandatory to provide mobile number or email for Aadhaar enrolment. But it is always recommended to provide mobile number and email so that you get updates regarding your Aadhaar application status.
Can I get Enroled for Aadhaar if any of my fingers or iris is missing?keyboard_arrow_up
Yes, you can enrol for Aadhaar even if any or all fingers / Iris are missing. Aadhaar software has provisions to handle such exceptions.
How can I get the details corrected after 96 hours?keyboard_arrow_up
If you are not able to get your details corrected in 96 hours window, you can get your details updated once your Aadhaar is generated.
What if my demographic details mentioned on acknowledgement / enrolment slip are not matching with supporting documents?keyboard_arrow_up
You can get your details corrected within 96 hours of your enrolment. 96 hours window starts from the time stamp mentioned on your Enrolment Slip/ Acknowledgement slip.
Can I get myself Enroled for Aadhaar just by sending required documents by Post?keyboard_arrow_up
No, you have to personally visit Aadhaar enrolment centre for getting yourself Enroled as your Biometrics will be captured.
Is there any online method of getting Enroled for Aadhaar?keyboard_arrow_up
No, you have to personally visit Aadhaar enrolment centre for getting yourself Enroled as your Biometrics will be captured.
What kind of data gets captured during Aadhaar Enrolment?keyboard_arrow_up
There are two types of data gets captured for Aadhaar enrolment i.e. Demographic (Name, Gender, DoB, Address, Mobile number and email id) & Bioemtric (10 Finger Prints, Both Iris and photograph). Mobile number and email id are optional.
Do I have to pay any fee for Aadhaar enrolment?keyboard_arrow_up
No, Aadhaar enrolment is totally free of cost therefore you need not pay anything at the enrolment centre.
Do I need to bring original documents for Aadhaar enrolment?keyboard_arrow_up
Yes, you need to bring original copies of supporting documents for Aadhaar enrolment. These original copies will be scanned and handed back to you after the enrolment.
What are the documents required for enrolment for Aadhaar?keyboard_arrow_up

You need to fill up an application form available at Enrolment centre along with supporting documents which are Proof of Identity (PoI), Proof of Address (PoA), Proof of Relationship (PoR) and Date of Birth(DoB) document. UIDAI accepts 31 PoI and 44 PoA , 14 PoR and 14 DoB documents. View the nationally valid list of supporting documents.

Where can I enrol for Aadhaar?keyboard_arrow_up
You have to visit an Aadhaar Enrolment centre set up by Enrolment Agency to enrol for Aadhaar. You can also search nearest Enrolment centre by clicking on “Locate Enrolment Center” or https://appointments.uidai.gov.in/easearch.aspx . You have to enter State, District and locality for finding the nearest enrolment centre.